Conditions of carriage
Menini will join you in your homes, the prices shown are exclusive of transport costs.
We study the best solutions for you to guarantee you the most advantageous transport costs with the appropriate insurance coverage.
Damage during transport
The goods travel in special packaging, in case of visible damage it is essential to dispute the problem encountered with the carrier and report it to us by email at:
info@menini-lagodigarda.it
In the case of internally damaged products with intact packaging (hidden damage) it is essential to report the problem promptly (within 7 days) with photos documenting the damage and identifying the product.
The Menini company reserves the right to reinstate the shipment or reimburse the customer for the damage suffered.
Returns and Refunds
We also operate in E-commerce with the trust and satisfaction that customers who frequent our Bottega di Lazise have recognized for years.
Therefore, there is no return for second thoughts or for reasons concerning the quality of the product.
If you encounter problems relating to the correct storage of the product, please report it to us, it will be at our discretion to grant you a refund or a purchase voucher on further orders.